Computer Repair and PC Support across the UK

As Featured in the Guardian

Privacy Policy

About Us

This is the privacy policy for PCIQ. Our website is

Because your privacy is important to us, PCIQ operates by these principles. Please contact us by email if you have questions about this policy (email link to

Or by post at the following address:

Wireless Workplace,
St. John's Innovation Centre,
Cowley Road,

Or by phone on 020 7993 5530

If at any time you believe that PCIQ has not adhered to these principles, please notify us and we will use all commercially reasonable efforts to determine and correct the problem promptly.


PCIQ reserves the right to amend this policy from time to time, and the latest version will be available on this page at

Provision of service

We explicitly ask when we need information that personally identifies you ("Personal Information"), For example, if you wish to enquire about a service, we ask you for information such as your name, address and contact phone number and email address in order that we can supply you with the correct information or service.

In most cases, we are required to pass your Personal Information to our suppliers in order for them to provide the service to you.

Email addresses

We do not want you to receive unwanted email from us. We try to make it easy to opt-out of any service you have asked to receive. We do not sell, exchange or give your email address to a third party.

We may sometimes run competitions with our partners and competition entries may require you to provide an email address. These email addresses may be shared with the partner running the competition. We try to make it very clear when this is the case and the provision of your email address to our partner will be subject to their privacy policy. Any queries regarding their use of your email address should be addressed to that partner.


This site may contain links or references to other Web sites outside of our control. Please be aware that we don not have control over these sites and our privacy statement does not apply to these sites. We encourage you to read the privacy statements and terms and conditions of linked or referenced sites you enter.

Log Files

PCIQ records details of individual accesses to its web pages. We use this information to provide a more relevant site for you. This information may include details of internet IP addresses and browser types. Access by third parties to full log files may be allowed under controlled circumstances for the purposes of auditing. Abstracted log information not showing individual's actual internet addresses is provided to third parties.


PCIQ uses cookies which tell us about how users navigate the site. We use this information to provide a more relevant site for you. Your web browser should let you choose whether or not to allow cookies - you can still use our site if you have cookies disabled. For more information on cookies click below:

Third Party Advertising

We may choose to display banners or other forms of display advertising on our website and these may be delivered to you, on our behalf, by a third party. If this is the case, then information about your visit to our site, such as the number of times you have viewed an ad (but not your name, address, or any other personal information) may be used to serve ads to you on this site. In the course of serving advertisements to this site, our partners may place or recognise a unique cookie on your browser, but they will not collect any personally identifiable information about you.